Refund Policy

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Our Commitment At James Wright Heating: We take pride in the quality of our workmanship. We aim to provide clear, upfront pricing and high-quality service for every boiler repair and installation.
 

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Cancellation of Appointments: We understand that plans can change. If you need to cancel or reschedule a booked boiler service or installation, please provide us with at least 24 hours' notice. This helps us manage our schedule and assist other customers.

 

 Boiler Installations & Parts: Once a boiler or specific heating components have been ordered or delivered to your property, we cannot offer refunds for these items. These costs are non-refundable as they are bespoke to your installation requirements.

 

Quality of Workmanship: If you are unhappy with a repair or installation, please contact us immediately so we can inspect the work and rectify any issues. We stand by our service and will always prioritize your satisfaction.

 

 Contact Us: If you have any questions regarding your invoice or our service terms, please reach out to us at +44 7873 254 972 or jw_heating@outlook.com.